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The outcomes of this process pay off in quality, productivity and enhanced customer satisfaction. A set of multi-dimensional measures must be used in order to evaluate team performance effectively to have a more encompassing picture. Certain, experienced managers won’t need to carry out any formal process...

As a leader you want to make sure that your team reaches peak performance. Before focusing on any outcome, you need to make sure that the given set of people are working together as a ‘TEAM’ and not as individuals. To ensure this happens, frequent meetings...

All managers want to maximise the performance of their teams, but many contradictory methods of achieving this exist. Ultimately, the challenge is to focus, motivate and challenge your employees in order for them to perform at the highest level and hence the organisation succeeds in...

Recruitment is a core function for Human Resource Management. Without effective recruitment, a business will struggle to succeed in the long run, no matter how good their values, business plan and strategy is. Effective recruitment is done in a cost effective manner – getting it right...

Employees struggling to manage their workload is often cited as the key reason for poor performance and this is no different for a team as a whole. A team has objectives and responsibilities just like any individual, only, perhaps more worryingly, there is not always...

Micro-Management is an easy trap to fall into as a team manager. Effective management takes time and effort to master. Micro-Management refers to a leader that does more than they are expected to. A manager’s role involves overseeing collaboration of their team and helping team members...

Delegation and Empowerment are both very useful management tools and techniques. Although both used for the same purpose of employee management, they have some differences. Both techniques have their benefits if used effectively, however they are most effective when used specifically for a particular situation...

An empowered team performs in a completely different way to how a traditional team operates. Empowering your team is replacing traditional forms of corporate hierarchy, where team members report back to whoever is boss. An empowered team has increased levels of responsibility and authority over their...

Delegation is one of the most important management skills. Good delegation saves you time, develops employees, grooms a successor, and motivates. Poor delegation will cause you frustration, de-motivates and confuses the other person, and fails to achieve the task or purpose itself. It is a...

1. Define the task Confirm in your own mind that the task is suitable to be delegated. 2. Select the individual or team What are your reasons for delegating to this person or team? What are they going to get out of it? What are you going to...